Full Service Managed IT Services

DelmarvaVoIP™, LLC, a division of Troy Ventures, LLC,  provides Full Service Managed IT Services and Consulting. Headquartered in Lewes, Delaware, our services range from preliminary network implementations to full service, 24×7, helpdesk support.

DelmarvaVoIP™ has knowledge and resources to make your project a success.  Our robust line of services include VoIP Phone and Email Solutions, Business Continuity, Disaster Recovery Planning, Computer and Network Support, Custom Web Development,  Project Management and Consulting, Network Engineering, and more!

DelmarvaVOIP™ delivers proactive maintenance services, designed to reduce your overhead costs, increase your profits and mitigate network and technology risks. Our exclusive focus on delivering our services to small, medium, and enterprise businesses lends us a unique perspective allowing our team of specialists to partner with you and develop a long-lasting and effective solution. We promise to implement, deploy and support turn-key solutions that streamline your IT operations and help your business grow.

WHAT IS VoIP?

VoIP, also known as Voice Over Internet Protocol, refers to the communication protocols involved in delivery of voice communications and multimedia sessions associated with Internet Protocols (such as the Internet). Our VoIP phones use voice over IP technologies, allowing telephone calls to be made over an IP network. Voice Over IP technology is the next generation of phone systems. It allows for such flexibility in how, where and when phones ring.

VOIP PHONES INCLUDE FEATURES SUCH AS:

» Automatically rollover calls to pagers, cell phones for on call employees

» Unlimited local and long distance calling

» Four digit inter office dialing for easy communication between remote offices

» Built-in disaster recovery for communications

» Multiple auto attendants

» Call queuing so calls are never missed

» Overflow protection so clients never receive  a busy signal

» Detailed reports of call volume and talk time

» Ability to forward to any land line, cell phone or pager

» SMS Text and email notifications of voice mail

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