Business Continuity Solutions
How well does your business run during a disaster?
Whether it is a hurricane or other major weather incident—disasters happen. It’s not a matter of if, but a matter of when will the disaster hit and affect your medical facility?
Regardless of the cause, our Business Continuity Solutions ensure you can rapidly recover and maintain operations to deliver continual customer service when disaster strikes.
How Does it Work?
Scalable. Flexible. Secure.
A loss of Internet and network connectivity can be detrimental to your business operations. These outages equate to customer dissatisfaction, loss in employee productivity, loss in revenue, and most importantly, disruption or cancellation of service. As a result, businesses are seeking technology that provides redundant Internet connectivity for both on-premise and cloud-based, remote-hosted applications. Merely hosting applications off site doesn’t complete the equation. Providers still need redundancy in their Internet connectivity to access those applications.
Primary Internet service providers only offer a 99.5% availability standard, which equates to approximately four hours of downtime per month. Installing an additional T1/ T3 line as a fail-over will provide 99.99% uptime and be extremely costly. Please note 90% of issues with landline disruptions are in the last mile. As such, when your primary line goes down from your local ISP, chances are that your secondary landline being used for redundancy will also go down.
Don’t wait for the next disaster to strike - talk to our specialists now about our Business Continuity solutions.
DelmarvaVoIP® is named
TOP 10 VoIP Phone
DelmarvaVoIP's system design, implementation and customer service was far above industry standards. Their staff's expertise far exceeded our expectations.
I was extremely impressed with the diligence and efficiency of the DelmarvaVoIP team! They set a high standard for customer service and quality of work, which is refreshing to find in today's fast paced technology world!
The DelmarvaVoIP team took time to determine our needs, shared options, gave suggestions for improvement and made updates painless for our unique quarterly publication. We are proud of our user friendly, page turning website and highly recommend DelmarvaVoIP for any residential or business needs. They believe in dependable customer care, individual attention and high performance.
The Web Starter Package is exactly what our business has been lacking!
Thank you so much for your help getting our website up and running with the Starter Package. It's just amazing. It fits our needs perfectly!
Thank you for making it painless, pleasant and most of all hassle free! I can't say enough about the DelmarvaVoIP Web Starter Package. [Web Starter Package] It's worth so much more than I pay each month.
Business Continuity Planning Process
DelmarvaVoIP™ will walk you through each step of the way
Business Impact Analysis
Develop questionnaire > Conduct workshop to instruct business function and process managers how to complete the BIA > Receive completed BIA questionnaire forms > Review BIA questionnaires > Conduct follow-up interviews to validate information and fill any information gaps
Identify and document resource requirements based on BIAs > Conduct gap analysis to determine gaps between recovery requirements and current capabilities > Explore recovery strategies with management approval > Implement strategies.
Develop plan framework > Organize recovery teams, Develop Relocation Plans > Write business continuity and IT disaster recovery procedures > Document manual workarounds > Assemble plan, validate & gain management approval.
Testing & Exercises
Develop testing > exercise and maintenance requirements > Conduct training for business continuity team > Conduct orientation exercises > Conduct testing and document test results > Update BCP to incorporate lessons learned from testing and exercises.
Watch our client testimonial videos and read through some of their feedback.Client Testimonials
Watch FEMA’s Business Continuity Planning training videos. (external link)Watch videos
Call today to schedule a no-cost consultation with our business continuity experts!Schedule a free consultation
Learn about Business Continuity Solutions
What is Business Continuity?
Business continuity planning is planning for an unforeseeable force that will have a significant negative impact on your business. Disasters range from the extreme and rare complete and total loss to the much more common power outage, or Internet Service Providers (ISP) having a prolonged outage. All of these situations can trigger your business continuity plan to have everything from mobile offices, power generators, technology, and satellite internet access to provide your business the support it needs to continue conducting business without missing a step.
“Given the fact that today’s data centers support more critical, interdependent devices and IT systems than ever before, most would expect a rise in the cost of an unplanned data center outage compared to 2010. However, the 41 percent increase was higher than expected. This increase in cost underscores the importance for organizations to make it a priority to minimize the risk of downtime that can potentially cost thousands of dollars per minute.” – Larry Ponemon, Ph.D., chairman and founder, the Ponemon Institute
Why is it Important?
Many people do not understand the impact that disasters can have, a recent study conducted by Agility Recovery revealed that 78% of businesses who suffer a catastrophe without a contingency plan are gone within 2 years. With DelmarvaVoIP™ and Agility Recovery planning and aiding in disaster recovery you can have peace of mind that your business will survive if the unimaginable disaster should strike.
When you think of what a disaster is, you will most likely think about hurricanes, floods, ice storms, terrorist attacks, tsunamis, earthquakes etc. What many people do not consider are the more subtle and much more common outages: a simple car crash knocking out a power transformer, a construction crew cutting the backbone to your internet service provider, HVAC malfunctions, mold, fires, worker strikes, technology failures. All of these are real life disasters that companies like yours can face every day. What would you do if one of these happened to your office TOMORROW?
What is Disaster Recovery Planning?
Disaster recovery planning is planning for an unforeseeable force that will have a significant negative impact on your business. Disasters range from the extreme and rare complete and total loss to the much more common power outage, or Internet Service Providers having a prolonged outage. All of these situations can trigger your disaster recovery plan to have everything from mobile offices, power generators, technology, and satellite internet access to provide your business the support it needs to continue conducting business without missing a step.
The trend of combining business continuity and disaster recovery into a single term has resulted from a growing recognition that both business executives and technology executives need to be collaborating closely instead of developing plans in isolation.
While both terms can be somewhat interchangeable, Business Continuity also addresses more comprehensive planning that focuses on long term or chronic challenges to organizational success.
How good are the results?
To plan for these unfortunate circumstances, DelmarvaVoIP has partnered with the proven leader in disaster recovery and business continuity services in the USA. Agility Recovery Solutions – originally started by General Electric – is the preeminent leader in disaster recovery, protecting over 20,000 businesses throughout North America. From Hurricane Katrina to tornado stricken areas Agility has proven over and over again that planning and preparation is everything. They have a 100% recovery rate for all businesses supported, and we choose to partner with Agility because of their structure, results, and proven leadership over the years.
Agility’s plan is simple and can be outlined in four categories to keep your business running no matter what disaster strikes.
- Power – Providing independent power solutions to get you up and running
- Connectivity – Satellite based connectivity at your finger tips
- Space – From mobile command centers to remote location services we can get you up and running
- Technology – We partner with the leading manufactures in the world to ensure that the infrastructure you need to ensure business continuity is in place
Let the professionals handle keeping your business running in the face of disaster. With these proven solutions in place, you can rest assured that your attention will remain on the single most important factor, your bottom line.
100% Success Rate
DelmarvaVOIP™ is proud to partner with the proven leader in disaster recovery and business continuity services in the USA. Agility Recovery Solutions.
Thousands of businesses rescued without fail
Agility is the preeminent leader in disaster recovery, protecting over 20,000 businesses throughout North America. From Hurricane Katrina to tornado stricken areas Agility has proven over and over again that planning and preparation is everything. They have a 100% recovery rate for all businesses supported, and we choose to partner with Agility because of their structure, results, and proven leadership over the years.
Visit the link below for real stories of Agility’s disaster recovery events.