Where we talk everything about IT and VoIP in the modern age—Get in on the Discussion!

How VoIP can Improve Your Retail Call Handling

When customers shop in your store, they usually aren’t thinking about your phones. That changes when your phones are ringing off the hook and your staff is either ignoring the noise or is too busy talking on the phone to pay attention to the massive line of people at the registers! What can be [...]

How VoIP Phones Can Help the Restaurant Business

Restaurants love it when lots of customers are phoning in. It's vital to keep up with all the calls, though. If customers get busy signals or no answer, that's a lost order. Worse, they might not call again. If a lot of the calls are for hours and directions, they tie up the line and the person [...]

US-CERT Reports Bad Rabbit Ransomware Infection

On Tuesday, October 24, 2017, a new ransomware strain has been detected spreading throughout Russia, Ukraine and Eastern Europe. The codename "Bad Rabbit" was confirmed to attributed to the ransomware by Ukrainian authorities. The attack is presented in the form of a fraudulent Adobe® Flash [...]

Another Top 7 Small Business Trends on the Rise

Small businesses are often going against large firms or fighting to get attention in the marketplace. They have to provide the best services at the lowest prices in order to gain the upper hand. The main way to do so is to take advantage of technology, flexibility and innovation. There are a [...]

Top Six Small Business Trends On the Rise: From Automation to Innovative Technology Usage

Small businesses continue to experience challenges to keep their heads above water in a time when they’re still competing with big corporations. While stories continue in the press about how small businesses have made a comeback in recent years, the only way to stay ahead is through technology.

We Know How VoIP Can Improve Your Small Businesses

One of the issues that affects many small business offices is how much time gets wasted on answering phone calls. This problem isn't always the lack of efficiency of the employees, especially if they are accustomed to sophisticated phone systems. It could be that your small business has not [...]

Top 6 Small Business Trends on the Rise: Marketing in 2017

The small business industry is continuously growing. In fact, 28 million small businesses in America account for 54% of U.S sales. Most small businesses are looking for new ways to grow and improve the overall success of their business, specifically through new ways of marketing. Effective [...]

How VoIP Improves Small Businesses: Enhanced Communication in Your Restaurant

Running a restaurant is no picnic, so to speak, and trying to keep up with competitors is sometimes a thankless task. Even though you think you have a unique brand and a standout menu from competing local eateries, are you really helping yourself become more successful? As a small restaurant, [...]

3 Great Features of Hosted VoIP that Benefit Restaurants

Technology has come a long way since the telegraph, now telephony systems have reached a new plateau of innovation with hosted VoIP telephony systems. While many businesses are making the switch because of the nature of their communication needs, restaurant businesses may wonder if this upgrade [...]

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